(2023). Front- and back-end employee satisfaction during service transition. International Journal of Operations and Production Management, 43(7), 1121-1147. https://doi.org/10.1108/IJOPM-06-2022-0352
- DOI
- 10.1108/IJOPM-06-2022-0352
- Τύπος
- Άρθρο σε Περιοδικό
- Έτος
- 2023
Σύνδεσμοι
BibTeX
@article{Karatzas20231121,
title = {Front- and back-end employee satisfaction during service transition},
author = {A. Karatzas and G. Papadopoulos and P. Stamolampros and J. Z. Raja and N. Korfiatis},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85146287671&doi=10.1108%2fIJOPM-06-2022-0352&partnerID=40&md5=aaab6ee17bf8e9deba30438547bf14ff},
doi = {10.1108/IJOPM-06-2022-0352},
year = {2023},
date = {2023-01-01},
journal = {International Journal of Operations and Production Management},
volume = {43},
number = {7},
pages = {1121-1147},
note = {cited By 1},
keywords = {},
pubstate = {published},
tppubtype = {article}
}