(2019). Measuring service quality from unstructured data: A topic modeling application on airline passengers’ online reviews. Expert Systems with Applications, 116, 472-486. https://doi.org/10.1016/j.eswa.2018.09.037
- DOI
- 10.1016/j.eswa.2018.09.037
- Τύπος
- Journal Article
- Έτος
- 2019
Σύνδεσμοι
BibTeX
@article{Korfiatis2019472,
title = {Measuring service quality from unstructured data: A topic modeling application on airline passengers’ online reviews},
author = {N. Korfiatis and P. Stamolampros and P. Kourouthanassis and V. Sagiadinos},
url = {https://www.scopus.com/inward/record.uri?eid=2-s2.0-85053803110&doi=10.1016%2fj.eswa.2018.09.037&partnerID=40&md5=fe1061ab433c2e8ac1643a6c13dd89e2},
doi = {10.1016/j.eswa.2018.09.037},
year = {2019},
date = {2019-01-01},
journal = {Expert Systems with Applications},
volume = {116},
pages = {472-486},
note = {cited By 120},
keywords = {},
pubstate = {published},
tppubtype = {article}
}