(2019). The Relationship Between Service Quality and Customer Satisfaction on Luxurious Hotels So to Produce Error-Free Service. In Kavoura, A., Kefallonitis, E., & Giovanis, A. (Ed.), Strategic Innovative Marketing and Tourism: 7th ICSIMAT, Athenian Riviera, Greece, 2018 (pp. 67–76). Cham: Springer International Publishing. https://doi.org/10.1007/978-3-030-12453-3_8
- DOI
- 10.1007/978-3-030-12453-3_8
- ISBN
- 9783030124526
- Τύπος
- Άρθρο σε Πρακτικά Συνεδρίου
- Έτος
- 2019
Σύνδεσμοι
BibTeX
@inproceedings{varsanis2019relationship,
title = {The Relationship Between Service Quality and Customer Satisfaction on Luxurious Hotels So to Produce Error-Free Service},
author = {Konstantinos Varsanis and Dimitrios Belias and Nikolaos Kakkos and Michalis Chondrogiannis and Ioannis Rossidis and Chris Mantas},
editor = {Androniki Kavoura and Efstathios Kefallonitis and Apostolos Giovanis},
url = {https://doi.org/10.1007/978-3-030-12453-3_8},
doi = {10.1007/978-3-030-12453-3_8},
isbn = {9783030124526},
year = {2019},
date = {2019-01-01},
booktitle = {Strategic Innovative Marketing and Tourism: 7th ICSIMAT, Athenian Riviera, Greece, 2018},
pages = {67–76},
publisher = {Springer International Publishing},
address = {Cham},
note = {Springer Proceedings in Business and Economics},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}