Applying Contextual Inquiry for Capturing End-Users Behaviour Requirements for Mobile Exhibition Services

Fouskas, K., Pateli, A. G., Spinellis, D. D., & Virola, H. (2002). Applying Contextual Inquiry for Capturing End-Users Behaviour Requirements for Mobile Exhibition Services. In Proceedings of the First International Conference on Mobile Business (ICMB 2002). Athens, Greece.

Περίληψη

We investigate the use of Contextual Design, and in particular the process of Contextual Inquiry, for designing complex and innovative systems. Contextual Inquiry is an emerging practice used for investigating behavioural requirements of users in their work environment. The advantage of Contextual Design over other requirements elicitation methodologies, such as Requirements Engineering and User Task Analysis, is the focus on observation and in-work interviews for extracting requirements and designing customer-centred systems. Based on that, we have applied and adapted this methodology to the special case of gathering user requirements for a mobile exhibition system. The

Τύπος
Άρθρο σε Πρακτικά Συνεδρίου
Έτος
2002

Σύνδεσμοι

BibTeX

@inproceedings{fouskas2002applying,
title = {Applying Contextual Inquiry for Capturing End-Users Behaviour Requirements for Mobile Exhibition Services},
author = {Konstantinos Fouskas and Adamantia G. Pateli and Diomidis D. Spinellis and Heli Virola},
url = {http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.203.4607},
year  = {2002},
date = {2002-01-01},
booktitle = {Proceedings of the First International Conference on Mobile Business (ICMB 2002)},
address = {Athens, Greece},
abstract = {We investigate the use of Contextual Design, and in particular the process of Contextual Inquiry, for designing complex and innovative systems. Contextual Inquiry is an emerging practice used for investigating behavioural requirements of users in their work environment. The advantage of Contextual Design over other requirements elicitation methodologies, such as Requirements Engineering and User Task Analysis, is the focus on observation and in-work interviews for extracting requirements and designing customer-centred systems. Based on that, we have applied and adapted this methodology to the special case of gathering user requirements for a mobile exhibition system. The},
keywords = {},
pubstate = {published},
tppubtype = {inproceedings}
}

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